Frequently Asked Questions
Hey there! Here are some of the most frequently asked questions. Feel free to contact us if you can't find what you're looking for.
How to apply rotations? ↓
How to create an event? ↓
How to apply custom pay rates? ↓
Does Shift Calendar sync to iCloud?↓
Yes, Shift Calendar seamlessly syncs your data across all your devices via your iCloud account. To ensure smooth iCloud sync, please check:
- Both devices are logged into the same Apple ID.
- Shift Calendar is enabled in your iCloud settings:
- Go to Settings > [Your Name] > iCloud.
- Select 'Show All' under 'Apps Using iCloud'.
- Ensure the toggle for Shift Calendar is enabled.
- Verify there is sufficient storage available in your iCloud account by navigating to Settings > [Your Name] > iCloud.
- Ensure you have a stable internet connection, as syncing with iCloud for the first time or after adding significant data might take a few minutes.
Troubleshoot syncing shifts to iOS Calendar↓
If you're encountering issues syncing shifts to your iOS Calendar, please ensure the following:
- Calendar permissions are properly set. Shift Calendar needs permission to create events in your iOS Calendar:
- Go to Settings > Shift Calendar > Calendars.
- Ensure 'Full Access' is selected.
- The 'Enable Sync' setting is switched on in 'Sync Shifts to iOS Calendar'. If syncing issues persist, toggling this setting off and on may help to re-sync all shifts.